Useful info: FAQ
Some questions are simply too good not to ask when it comes to our products, our family business or careers with us. This page provides the answers to our most frequently asked questions.
Some questions are simply too good not to ask when it comes to our products, our family business or careers with us. This page provides the answers to our most frequently asked questions.
HARIBO products are made to extremely high international standards of hygiene and quality. All HARIBO production plants around the world are therefore certified to FSSC 22000 (Food Safety System Certification 22000), which is widely recognized internationally and indicates the highest level of quality and safety standards throughout the production and supply chain. Unfortunately, this means that we cannot show groups of visitors around the factory because we must protect all of the production and filling processes. We hope all HARIBO fans will understand why we cannot offer any factory visits.
Our Goldbear costume is used exclusively for HARIBO activities at events, advertising films, etc. and, unfortunately, cannot be lent to third parties.
Unfortunately, we are unable to manufacture custom-made products in smaller batches. Requests such as these would interfere significantly with our production process, and we would no longer be able to keep up with the large demand for our assortment.
The minimum quantity for custom-made products such as personalized advertising materials is five tonnes, which is equivalent to, for example, 500,000 mini bags, each 10 g, in special packaging filled with Goldbears or special orders. If you’re interested, please write to us using our contact form.
HARIBO exports its sweet treats to over 100 countries. Our export team works closely with long-standing sales partners. Unfortunately, we currently do not require any further partners.
We receive many requests every day asking us for financial and practical support for a range of causes and charity projects. As much as we would love to say yes to everyone, the huge number of requests means that we sadly cannot. We hope you understand that we are unable to take on any further sponsorships or projects of support at this time.
The various elements of a mixed product are added to a mixing container with a set ratio before they reach the packaging machine. The pieces are mixed in this container and then packed by weight as a random mixture. Variations in the mixing ratio are inevitable with this type of random mixture. This is one of the reasons why all HARIBO products have a large window in the packaging so that you can always see what kind of mixture ratio you have before you buy the product.
For the most part, our foreign subsidiaries offer their own assortment, primarily due to the fact that our customers’ flavour preferences vary widely from one country to the next. For example, Scandinavians prefer comparably strong licorice, whilst in France consumers have a soft spot for more colourful gelatin products.
In Canada, we don’t sell bags of one specific flavor of Goldbears or any of our other gummies. We know that the variety of flavors and colors are two of the things that make HARIBO the favorite of fans around the world! We’re really sorry if you’re a fan who prefers a specific flavor or color, but at least that gives you an extra reason to share your HARIBO which is one thing that makes it so fun!
Unfortunately, we cannot produce special products in small quantities. Requests such as these would interfere significantly with our production process, and we would no longer be able to fulfil the large demand for our standard assortment. We kindly ask for your understanding.
Your multipack may contain a mini bag with less product inside, but this has something to do with the existing weight. The net weight of multipacks is precisely controlled and monitored via computer, allowing us to ensure a consistent quantity in each multipack. The multipack is filled according to net weight, with additional mini bags occasionally added to achieve the target weight monitored by the computer.
Natural colouring foodstuffs such as fruit and plant extracts (e.g. spirulina and radish) provide the Goldbears and many other HARIBO products with their colourful appearances.
The HARIBO items containing gelatin available in Germany are primarily produced with pork skin gelatin. HARIBO has also offered products manufactured without the use of animal-based gelatin for many years in selected countries.
Unfortunately, because we use ingredients containing wheat in some HARIBO products, we cannot rule out entirely the possibility that our products or the ingredients used to produce them have come into contact with products containing gluten. Our products may therefore contain traces of gluten. Please always read the ingredients lists on the product packaging. Allergens that are subject to allergen labelling guidelines appear in bold in the ingredients list.
Unfortunately, because we use milk as an ingredient in some HARIBO products, we cannot rule out entirely the possibility that our products or the ingredients used to produce them have come into contact with products containing dairy. Our products may therefore contain traces of milk (including lactose). Please always read the ingredients lists on the product packaging. Allergens that are subject to allergen labelling guidelines appear in bold in the ingredients list.
Our corporate responsibility (CR) strategy ranges from employees and society to the environment and products. Through our materiality process, we have made sure to address all topics that are especially important to our stakeholders such as consumers, customers (trade partners) and employees. Our holding company based in Grafschaft ensures company-wide implementation of all measures and the monitoring of their progress.
HARIBO has been a family business since 1920 and is now managed in its third generation. As a family business, we think and act with a focus not on quarters, but on the long term. HARIBO is also committed to the social environment to which it belongs as a matter of course. We view ourselves as a corporate citizen, which is why our company contributes to institutions and projects that benefit from our participation over the long term.
HARIBO pays special attention to its packaging. Food packaging needs to protect its contents from contamination and maintain freshness and shelf life, as required by food regulations. Based on legal requirements and our own quality standards, there is currently no sensible alternative to our product packaging. We generally use monomaterial packaging, made solely from polypropylene (PP). This plastic is relatively easy to recycle, a process which requires adequate disposal structures and procedures as well as separation by consumers. Composite materials, which are more difficult to recycle, and multipack packaging are an absolute exception at HARIBO. At present, 90 percent of all HARIBO product packaging can be recycled, which has been certified by the renowned cyclos-HTP testing institute.
We offer some of our products in mini bags because consumers ask for them – for example, for controlled portions or use at events or in hotels/restaurants. Controlled portions can promote moderate consumption, particularly for children. Our mini bags are also 100 percent recyclable.
High-quality sugar has always been a key component of our products. It helps maintain the unmistakable shape and contributes to the taste experience. HARIBO has been producing sweets since 1920. Sweets provide moments of indulgence in daily life. While they’re not a staple food, they are there to be enjoyed in moderation.
Reducing our CO2 emissions is one of the central objectives of our CR strategy. HARIBO pursues this aim in a variety of ways: energy management, reduced packaging, modern production facilities, optimization of our logistics.
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