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M005 TEASER PRODUCT OVERVIEW 1 1
Big Goldbear in front of the headquarters in Grafschaft
QUALITÄ T TEASER 1 1 Südafrika
Employee examining finished fruit gummy figures
Historic HARIBO advert, a drawing of kids enjoying fruit gums and liquorice specialities
Colourful HARIBO product pieces lying in a bowl on a table
Hands holding a cellphone and laptop mouse

HARIBO Consumer Care

If you have a question that’s not in our FAQ section or you would like to give feedback about our company and products, please feel free to get in touch with us – we are always happy to hear from our HARIBO fans.

Select a category below for your request.

We ask that you hold on to the product in question, including the packaging, so that we can investigate the complaint. Once we have received the contact request, one of our Consumer Service employees will get in touch with you and explain how to proceed. All information should be provided in the contact form to ensure requests can be individually processed as quickly as possible.

Product or quality issues

If something was not to your satisfaction, we would like to know and solve the problem.

General questions or feedback

Please complete the form and submit.