Privacy statement

(Updated 1 March 2020)

We take the privacy of your personal data very seriously. All of our data processing procedures comply with the legal requirements. In accordance with Art. 12, 13 and 21 of the General Data Protection Regulation (GDPR), we would like to inform you of the following with regard to how we handle your personal information when you use our website www.haribo.com.

I. Responsible party

Responsible party in the context of the General Data Protection Regulation:

HARIBO Australia
Unit 1676
Reserve road Artarmon
New South Wales 2064

E-mail: info-au@haribo.com
Phone: +61284247600

II. Data protection officer

Contact details of our data protection officer:

HARIBO Australia
Unit 1676
Reserve road Artarmon
New South Wales 2064
E-mail: info-au@haribo.com

III. Purposes and legal bases for the data processing

1. Informational use of the website

You can visit our website without actively providing any personal information. We will then process the following personal information on a technical level:

a. Technical provision of the website

For the purpose of the technical provision of the website, it is necessary for us to process certain automatically transmitted information from you in order to enable your browser to display our website and you to use the website. This information is automatically collected each time our website is accessed and is stored in our server log files. This information relates to the computer system of the machine making the request. The following information is collected:

  • User’s IP address
  • Date and time accessed
  • URL accessed incl. HTTP method and GET parameters + log version
  • Byte size of server response
  • HTTP referrer
  • Browser used and version
  • Operating system used and version

We also use cookies to enable you to use our website. Cookies are text files that are stored in or by your web browser when you access a website on your computer system. A cookie contains a string of characters which enables the unique identification of your browser when you access a website again. We use these cookies exclusively to enable you to use the technical functions on our website. Some functions on our website are not available without the use of cookies. In the case of the cookies listed by name below, the specified information is stored and transmitted to us:

This enables us to improve the quality of our website. We do not use your information which we collect using the cookies mentioned above to create user profiles or evaluate your surfing behaviour.

We process your personal data for the technical provision of our website based on the following legal principles:

  • for the performance of a contract or for the implementation of pre-contractual measures pursuant to Art. 6(1)(b) GDPR, insofar as you visit our website to obtain information about our products and events; and
  • to safeguard our legitimate interests in accordance with Art. 6(1)(f) GDPR for the technical provision of the website. Our legitimate interest relates to the provision of an attractive, technically functional and user-friendly website as well as taking measures to protect our website from cyber risks and to prevent cyber risks to third parties from our website.

b. Statistical analysis of website use and increase in reach

For the purposes of statistical analysis of the use of our website, we use analysis tools with your consent. This enables us to improve the quality and content of our website. We learn how our website is bring used, which enables us to improve the website. The information obtained from the statistical analysis of our website is not merged with your other data collected as part of the website. We process your personal information for the statistical analysis of the use of our website with your consent, pursuant to Art. 6(1)(a) GDPR.

Google Analytics

We use Google Analytics on our website, a web analytics service of Google Inc. Google Analytics uses ‘cookies’, text files stored on your computer which enable the analysis of your use of the website. The information regarding your use of this website generated by the cookies is generally transmitted to a Google server in the USA and stored there. If IP anonymisation is enabled on our website, your IP address will first be shortened by Google within member states of the European Union or in other states party to the agreement on the European Economic Area. The complete IP address is only transmitted to a Google server in the USA and shortened there in exceptional circumstances. On our behalf, Google will use this information to evaluate your use of the website, compile reports on website activity and provide the website operator with additional services associated with website use and Internet use. The IP address transmitted by the user’s browser within the context of Google Analytics is not combined with any other data by Google.

We use Google Analytics on our website with the extension ‘_anonymizeIp()’. As a result, IP addresses are further processed in truncated form, so it is not possible for any direct personal references to be made.

For more information about the cookies used, consent you may have granted and how to manage your cookies, please see the section Technical provision of the website (a.).

For more information about the terms of use and privacy policy of or for Google Analytics, please see https://marketingplatform.google.com/about/analytics/terms/gb/ or https://policies.google.com/?hl=en-GB

Google Tag Manager

We use Google Tag Manager from Google on our website. Google Tag Manager is a solution that enables marketers to manage website tags by means of an interface. The Google Tag Manager service itself (which implements the tags) is a cookie-free domain and does not collect any personal information. The Google Tag Manager service triggers other tags which in turn may collect information. Google Tag Manager does not access this data. If disabled at the domain or cookie level, it will remain disabled for all tracking tags implemented with Google Tag Manager.

For more information about the cookies used, consent you may have granted and how to manage your cookies, please see the section Technical provision of the website (a.).

2. Active use of the website

In addition to the purely informational use of our website, you can also actively use our website to get in contact with us or sign up for our newsletter or fan pool. In addition to the aforementioned processing of your personal data for purely informational purposes, we also process other personal data for the purposes of addressing and responding to your enquiry.

a. Contact request

In order to address and respond to your enquiries, e.g. via the various contact forms provided, we process the personal data you provide in this context. This will always include your first and last name and your email address in order to respond to you, as well as any other information that you send us as part of your message.

We process your personal data to respond to enquiries in accordance with the following legal principles:

  • to safeguard our legitimate interests pursuant to Art. 6(1)(f) GDPR; our legitimate interest relates to properly responding to enquiries from end users or other interested parties.

b. Newsletters, promotional emails and fan pool

With your consent, we use your data for advertising and market research purposes, such as distribution of our newsletter or participation in the fan pool. In this case, we will process your mandatory information, which consists of your first and last name, your email address and your declaration that you are at least 16 years of age. The fan pool also requires the postcode of your place of residence. We process your personal information for the purposes specified here with your consent, pursuant to Art. 6(1)(a) GDPR.

You can unsubscribe from the newsletter at any time by clicking on the link provided in the newsletter and confirming that you wish to unsubscribe.

IV. Links

Some parts of our website contain links to the websites of third parties. These websites are subject to their own privacy policies. We are not responsible for the operation of these websites and how they handle your data. If you send information to or through such third-party sites, we recommend that you consult the privacy policies of these sites before providing them with any personally identifiable information.

V. Categories of recipients

Initially, only our employees will have access to your personal data. In addition, to the extent permitted or required by law, we may share your personal information with other recipients who provide services to us in connection with our website. We will only share your personal information where strictly necessary. Some of our service providers receive your personal information as data processors and are then strictly bound by our instructions in how they handle your personal data. In some cases, the recipients act independently with your personal information that we provide to them.

Below are the categories of recipients of your personal data:

  • External service provider for programming of the website www.haribo.com: Scholz & Volkmer GmbH, Schwalbacher Straße 72, 65183 Wiesbaden, Germany,
  • External service provider for hosting of the website www.haribo.com: PlusServer GmbH, Hohenzollernring 72, 50672 Cologne, Germany, die Akamai Technologies GmbH, Parkring 20-22, 85748 Garching, Germany, and Cloudinary Inc., 111 W Evelyn Ave, Suite 206, Sunnyvale, CA 94086, USA,
  • External service provider for sending newsletters via email: Newsletter2Go GmbH, Köpenicker Str. 126, 10179 Berlin, Germany,
  • External service provider for implementation of the search function on the website www.haribo.com: Elasticsearch B.V., Keizersgracht 281, Amsterdam 1016 –Ed, Netherlands,
  • External service providers for responding to or reviewing enquiries or processing competitions,
  • Logistics service providers to send you goods, letters or other items,
  • Insurers for claims made against us,
  • Payment service providers and banks for processing payments,
  • IT service providers for administration and hosting of our website,
  • Legal counsel for assertion of or defence against claims.
  • Google Analytics
  • YouTube
  • Monotype

VI. Transfer to third countries

Personal information is transferred to the USA as part of the use of various tools. The data transfer is based on the implementing decision (EU) 2016/1250 of the EU Commission dated 12 July 2016 in accordance with Directive 95/46/EC of the European Parliament and Council regarding the adequacy of the protection afforded by the EU-US Privacy Shield. Otherwise, we do not transfer your personal data to countries outside the EU or EEA or to international organisations.

VII. Retention period

1. Informational use of the website

When using our website for purely informational purposes, we store your personal data in the following ways:

  • Server logs are stored for up to three months.
  • For the retention period of cookies set, please see the section Technical provision of the website (a.).
  • Otherwise, your personal data is deleted immediately once you leave our website.
  • You can also delete the stored cookies yourself at any time.

2. Active use of the website

In the case of active use of our website, we store your personal information for as long as is required:

  • The information provided by you in the context of sending a request will initially be stored for the duration of dealing with your request. If necessary, we will continue to store your personal information until any legal claims arising from the relationship with you become statute-barred, so it can be used as evidence if necessary. The limitation period is usually between 12 and 36 months, but it can also be up to 30 years. When the statute of limitations comes into effect, we will delete your personal information, unless there is a legal retention requirement, for example from the German Commercial Code (sections 238, 257(4) German Commercial Code) or from the German Fiscal Law (section 147(3),(4) German Fiscal Law). These retention requirements can last from two to eleven years.
  • If you sign up to our fan pool or newsletter, your data will be stored until you unsubscribe from the fan pool or newsletter.
  • In the case of competitions, your data will be deleted no later than four weeks after the winners are determined.

VIII. Your rights as a data subject

In accordance with legal requirements, you have the following rights as a data subject, which you can assert against us:

Right to information: You are entitled at any time, in accordance with Art. 15 GDPR, to request confirmation from us as to whether we are processing personal data relating to you; if this is the case, you are also entitled, in accordance with Art. 15 GDPR, to obtain information regarding this personal data as well as certain other information (such as the purposes of processing, categories of personal data, categories of recipients, planned retention period, origin of the data, the use of automated decision making and, in the case of transfer to third countries, suitable guarantees) and a copy of your data.

Right to amendment: In accordance with Art. 16 GDPR, you are entitled to request that we amend the personal data stored about you if this data is inappropriate or incorrect.

Right to deletion: Under the conditions of Art. 17 GDPR, you are entitled to request that we delete any personal data concerning you immediately. The right to deletion does not apply in certain cases, such as if the processing of the personal data is necessary for (i) the exercise of the right to freedom of expression and information, (ii) the fulfilment of a legal obligation to which we are subject (e.g. legal retention requirements), or (iii) the assertion, exercise or defence of legal claims.

Right to limitation of processing: Under the conditions of Art. 18 GDPR, you are entitled to request that we limit the processing of your personal data.

Right to data portability: In accordance with Art. 20 GDPR, you are entitled to request that we provide you with the personal data concerning you that you have provided us with in a structured, common, machine-readable format.

Right of revocation: You have the right to revoke your consent to the processing of your personal data at any time with future effect.

Right of objection: In accordance with Art. 21 GDPR, you are entitled to object to the processing of your personal data, in which case we must stop processing your personal data. The right of objection exists only within the limits specified in Art. 21 GDPR. Furthermore, our interests may conflict with a termination of the data processing, in which case we are entitled to process your personal data despite your objection.

Right of appeal to a supervisory authority: You are entitled, under the conditions set out in Art. 77 GDPR, to lodge an appeal with a supervisory authority, in particular in the Member State in which you are resident, in which you work or in which the suspected infringement took place, if you consider that the processing of your personal data is in breach of the GDPR. The right of appeal is without prejudice to any other administrative or judicial remedy.

The responsible supervisory authority for us is:

Der Landesbeauftragte für den Datenschutz und die Informationsfreiheit Rheinland-Pfalz (state commissioner for data protection and freedom of information of Rhineland-Palatinate)
Professor Dieter Kugelmann
Office address: Hintere Bleiche 34, 55116 Mainz, Germany
Postal address: P.O. Box 3040, 55020 Mainz, Germany
Telephone: +49 (0)6131 208 2449
Fax: +49 (0)6131 208 2497
Email: ed.plr.ztuhcsnetad@elletstsop

However, we recommend that you always address an appeal to our data protection officer first.

Your requests to exercise your rights should, if possible, be addressed in writing to the above address or directly to our data protection officer.

IX. Scope of your obligations to provide data

In general, you are not obliged to provide us with personal data. However, if you do not do so, we will not be able to make our website available to you, nor will we be able to respond to your requests. Personal data that is essential for the aforementioned processing purposes is marked accordingly.

X. Automated decision making/profiling

We do not use automated decision making or profiling (automated analysis of your personal details).

Information about your right of objection Art. 21 GDPR

You have the right to object at any time to the processing of your data, which is carried out on the basis of Art. 6 (1)(f) GDPR (data processing based on a balancing of interests) or Art. 6(1)(e) GDPR (data processing in the public interest), if there are reasons for doing so arising from your particular situation. This also applies to profiling based on this provision within the meaning of Art. 4(4) GDPR.

If you submit an objection, we will no longer process your personal data unless we can provide compelling legitimate grounds for the processing which outweigh your interests, basic rights and freedoms, or if the processing relates to the enforcement, exercise or defence of legal claims. In individual cases, we also process your personal data for the purposes of direct advertising. If you do not wish to receive advertising, you have the right to object to this at any time; this also applies to profiling if this is associated with such direct advertising. We will take this objection into account for the future.

We will no longer process your data for the purposes of direct advertising if you object to the processing for these purposes.

The objection can be made in any form and should be addressed to:

HARIBO GmbH & Co. KG
Dr.-Hans-und-Paul-Riegel-Str. 1
53501 Grafschaft, Germany
Email: info@haribo.com
Telephone: +49 (0)2641 300 0
Fax: +49 (0)2641 300 289

XI. Changes

We reserve the right to modify this Privacy Policy at any time. Any changes will be announced through publication of the amended Privacy Policy on our website. Unless otherwise specified, such changes will take effect immediately. Therefore, please check this Privacy Policy regularly to find the latest version.