Consumer Service Asia

Couldn’t find what you were looking for in “Useful info: FAQ”? Our team members are happy to answer any questions. We always welcome suggestions and questions – they help us to improve. You can use our contact forms to reach the right person quickly and easily.

Please select a category for your request. We can only process requests from Asian countries, please contact your local consumer service via the country select in the footer.

We ask that you hold on to the product in question, including the packaging, so that we can investigate the complaint. Once we have received the contact request, one of our Consumer Service employees will get in touch with you and explain how to proceed. All information should be provided in the contact form to ensure requests can be individually processed as quickly as possible.

Was something not quite right?

Please let us know if you weren’t satisfied, so that we can resolve the problem.

General inquiries

Praise or criticism? Questions about our products or company? Simply get in touch.