Some questions are simply too good not to ask when it comes to our products, our family business or careers with us. This page provides the answers to our most frequently asked questions.
HARIBO products are made to extremely high international standards of hygiene and quality. All HARIBO production plants around the world are therefore certified to FSSC 22000 (Food Safety System Certification 22000), which is widely recognized internationally and indicates the highest level of quality and safety standards throughout the production and supply chain. Unfortunately, this means that we cannot show groups of visitors around the factory because we must protect all of the production and filling processes. We hope all HARIBO fans will understand why we cannot offer any factory visits.
Our Goldbear costume is used exclusively for HARIBO activities at events, advertising films, etc. and, unfortunately, cannot be lent to third parties.
Unfortunately, we are unable to manufacture custom-made products in smaller batches. Requests such as these would interfere significantly with our production process, and we would no longer be able to keep up with the large demand for our assortment.
The minimum quantity for custom-made products such as personalized advertising materials is five tonnes, which is equivalent to, for example, 500,000 mini bags, each 10 g, in special packaging filled with Goldbears or special orders. If you’re interested, please write to us using our contact form.
If the minimum quantity exceeds your requirements, we would be happy to refer you to our partner Sweetware, which can fulfil smaller batches. The products then come from our company, which is indicated on the packaging.
HARIBO exports its sweet treats to over 100 countries. Our export team works closely with long-standing sales partners. Unfortunately, we do not currently require any further partners.
We receive a great many requests for financial and material support for a whole host of causes and aid projects on a daily basis. As much as we would love to say yes to everyone, the huge number of requests means that we sadly cannot. Please understand that we are unable to take on any further funding and support projects.
The various elements of a mixed product are added to a mixing container with a set ratio before they reach the packaging machine. The pieces are mixed in this container and then packed by weight as a random mixture. Variations in the mixing ratio are inevitable with this type of random mixture. This is one of the reasons why all HARIBO products have a large window in the packaging so that you can always see what kind of mixture ratio you have before you buy the product.
HARIBO offers a wide variety of different gummy, licorice and foam products. Just about every HARIBO fan has a favourite product and usually a special favourite within the numerous HARIBO mixes, which makes us very happy, of course. While we’d love to be able to provide each customer with their very own bag full of their favourite flavours,
retailers would never have enough shelf space for all these packages, nor would HARIBO have the technical capacities to implement production in a sensible way. We kindly ask for your understanding.
Unfortunately, we cannot produce special products in small quantities. Requests such as these would interfere significantly with our production process, and we would no longer be able to fulfil the large demand for our standard assortment. We kindly ask for your understanding.
Below you will find the contact information for ethno IQ GmbH, which provides all the information about our halal items, which contain beef gelatin.
ethno IQ GmbH
44532 Lünen, Germany
Your multipack may contain a mini bag with less product inside, but this has something to do with the existing weight. The net weight of multipacks is precisely controlled and monitored via computer, allowing us to ensure a consistent quantity in each multipack. The multipack is filled according to net weight, with additional mini bags occasionally added to achieve the target weight monitored by the computer.
What’s in HARIBO
Natural colouring foodstuffs such as fruit and plant extracts (e.g., safflower, spirulina and radish) provide the Goldbears and many other HARIBO products with their colourful appearances.
The HARIBO items containing gelatin available in Germany are primarily produced with pork skin gelatin. HARIBO has also offered products manufactured without the use of animal-based gelatin for many years.
HARIBO has offered products manufactured without the use of animal-based gelatin for many years. Because interest in vegetarian products, in particular, is growing, we’ve made the decision to have the corresponding products certified by an independent organization. These products should therefore be much easier to identify for consumers. Our vegetarian products bear the V-Label of ProVeg Deutschland e.V. and are available at various locations, including the HARIBO online shop.
Unfortunately, because we use ingredients containing wheat in some HARIBO products, we cannot rule out entirely the possibility that our products or the ingredients used to produce them have come into contact with products containing gluten. Our products may therefore contain traces of gluten. Please always read the ingredients lists on the product packaging. Allergens that are subject to allergen labelling guidelines appear in bold in the ingredients list.
Unfortunately, because we use milk as an ingredient in some HARIBO products, we cannot rule out entirely the possibility that our products or the ingredients used to produce them have come into contact with products containing dairy. Our products may therefore contain traces of milk (including lactose). Please always read the ingredients lists on the product packaging. Allergens that are subject to allergen labelling guidelines appear in bold in the ingredients list.
Responsibility at HARIBO
Our corporate responsibility (CR) strategy ranges from employees and society to the environment and products. Through our materiality process, we have made sure to address all topics that are especially important to our stakeholders such as consumers, customers (trade partners) and employees. Our holding company based in Grafschaft ensures company-wide implementation of all measures and the monitoring of their progress.
Corporate sustainability reporting is regulated differently from one country to the next. In Germany, we’re not subject to the CSR Directive Implementation Act, a law passed by the Bundestag (Federal Parliament) in 2017 to increase non-financial reporting. Nonetheless, we would like to offer our stakeholders comprehensive information about corporate responsibility at HARIBO, which is where the corresponding section of our website comes in. Our Consumer Service department is available to provide further information.
HARIBO has been a family business since 1920 and is now managed in its third generation. As a family business, we think and act with a focus not on quarters, but on the long term. HARIBO is also committed to the social environment to which it belongs as a matter of course. We view ourselves as a corporate citizen, which is why our company contributes to institutions and projects that benefit from our participation over the long term. Our shareholders are also involved socially in a whole host of ways through their foundations.
Gelatin is a high-quality protein and an important component of many HARIBO products. Our company’s policy towards animal welfare is thus clear: when it comes to selecting our suppliers, we insist on the humane treatment of animals. We demand that our direct suppliers check and assess their suppliers on the basis of our animal welfare requirements – and audit them accordingly. If any violations are identified, we reserve the right to take action, which may include termination of the business relationship. Because gelatin only accounts for around five percent of the total carcass weight, we don’t have a whole lot of say. Still, it’s important to us to raise awareness of animal welfare within the entire gelatin supply chain across all industries, which is why we maintain close contact with Gelatine Manufacturers of Europe (GME). An association initiative has been founded in large part at our behest to improve animal welfare standards on the basis of the five freedoms of the World Organization for Animal Health.
HARIBO pays special attention to its packaging. Food packaging needs to protect its contents from contamination and maintain freshness and shelf life, as required by food regulations. Based on legal requirements and our own quality standards, there is currently no sensible alternative to our product packaging. We generally use monomaterial packaging, made solely from polypropylene (PP). This plastic is relatively easy to recycle, a process which requires adequate disposal structures and procedures as well as separation by consumers. Composite materials, which are more difficult to recycle, and multipack packaging are an absolute exception at HARIBO. At present, 90 percent of all HARIBO product packaging can be recycled, which has been certified by the renowned cyclos-HTP testing institute.
We offer some of our products in mini bags because consumers ask for them – for example, for controlled portions or use at events or in hotels/restaurants. Controlled portions can promote moderate consumption, particularly for children. Our mini bags are also 100 percent recyclable.
High-quality sugar has always been a key component of our products. It helps maintain the unmistakable shape and contributes to the taste experience. HARIBO has been producing sweets since 1920. Sweets provide moments of indulgence in daily life. While they’re not a staple food, they are there to be enjoyed in moderation.
We’re always assessing the potential of alternative packaging materials. But for the time being, in terms of food regulations and our quality standards, there are no alternatives to polypropylene (PP), which is virtually the only material we use and technically 100 percent recyclable.
Reducing our CO2 emissions is one of the central objectives of our CR strategy. HARIBO pursues this aim in a variety of ways: energy management, reduced packaging, modern production facilities, optimization of our logistics.
Communication is important and HARIBO maintains dialogue with its stakeholders in a variety of ways. For example, we’re involved in a range of associations, committees and networks. Employees in our specialist departments are active participants in different work groups with a variety of focuses such as integrated sustainability, packaging, disposal, communication and dialogue. We also take part in specialized conventions and conferences on the topic of sustainability, including with lectures and discussions. Our consumers, in particular, can consult our internal Consumer Service and obtain exhaustive information about their situation.