HARIBO UK Consumer Care

If you have a question that's not in our FAQ section or you would like to give feedback about our company and products, please feel free to get in touch with us, we are always happy to hear from our HARIBO fans.

Select a category below for your request.

Product or Quality Issues

Please hold on to the product in question, including the packaging, so that we can investigate the complaint. Once we have received the contact request, one of our Consumer Service team will be in touch with you and explain how to proceed. All information should be provided in the contact form to ensure requests can be processed as quickly as possible.

Product or Quality Issues

If something was not to your satisfaction, we would like to know and solve the problem.

Donations and Sponsorship

As you can imagine, as a popular brand HARIBO receives lots of enquiries requesting support, donations, raffle prizes, samples, and sponsorship. As much as we would love to respond to and support these requests, due to the sheer volume we receive we are unfortunately unable to do so.

As a family-run business based in Yorkshire, we support local organisations and provide donations and sponsorship to their projects and events. We proudly support Martin House Children's Hospice who provide family-led hospice care free of charge for children with life-limiting illnesses, and Community Foundation Wakefield District; providing support and grants to local organisations. We are also proud supporters of Grocery Aid, an industry charity who provide emotional, practical and financial support to colleagues within the grocery industry.

We are sorry we are unable to support your request, but would like to wish you the very best of luck with your fundraising.


Ingredients or Allergen enquiries

Please visit our Product pages for information on nutritional values and ingredients. We are also happy to answer any questions you may have.

General Questions or Feedback

Do you have any questions that you can't find the answer to on our FAQs? A burning question you've always wanted to know about HARIBO? Or perhaps some great feedback for us?

We'd love to hear from you! Please fill out the form below.

Media Enquiries

For all media enquiries, please contact the HARIBO press office: haribomedia5654@5654.co.uk